Our inventory is regularly updated, but in rare cases, a stock discrepancy may occur. If this happens, we will fulfill the items available and reach out to discuss options for any backordered products, such as waiting for a restock or receiving a refund.

1. General

Our inventory is regularly updated, but in rare cases, a stock discrepancy may occur. If this happens, we will fulfill the items available and reach out to discuss options for any backordered products, such as waiting for a restock or receiving a refund.

2. Shipping Costs

Shipping costs are determined at checkout based on the weight, dimensions, and destination of your order. Shipping fees are included with the purchase and will be the final amount charged.

3. Returns

• 3.1 Returns Due to Change of Mind
  If you change your mind, returns are accepted within 30 days of receiving the item. Returned items must be unused, in original packaging, and in resellable condition. Customers are responsible for return shipping costs. Once processed, refunds are issued as store credit, excluding the original shipping fees.

• 3.2 Warranty Returns
  We honor valid warranty claims within 90 days of receipt. Customers cover the return shipping upfront but will be reimbursed upon a successful claim. Warranty claims are processed within 7 days, with options for a refund, store credit, or a replacement (if available).

4. Delivery Terms

• 4.1 Domestic Transit Time
  Domestic orders typically arrive within 2-7 business days.

• 4.2 International Transit Time
  International orders generally take 4-22 days, varying by courier. A specific estimate will be provided at checkout.

• 4.3 Dispatch Time
  Orders are dispatched within 2 business days. Our warehouse operates Monday-Friday, excluding national holidays.

• 4.4 Change of Delivery Address
  You may change your delivery address before dispatch.

• 4.5 P.O. Box and Military Shipping
  Orders to P.O. boxes are sent via postal services only, and military addresses are shipped via USPS.

• 4.6 Out-of-Stock Items
  If an item is out of stock, the entire order will be held until it’s available. In-stock items will be reserved.

• 4.7 Delivery Time Exceeded
  Please contact us if your order has not arrived within the expected timeframe, and we will investigate.

5. Tracking Notifications

Upon dispatch, a tracking link will be emailed to you, allowing you to monitor your shipment’s progress.

6. Damaged Parcels

If your parcel arrives damaged, please refuse it with the courier and notify our customer service. If already delivered, reach out to us for assistance.

7. Duties & Taxes

• 7.1 Sales Tax
  Sales tax is included in product prices as displayed on our site.

• 7.2 Import Duties & Taxes
  Import fees for international orders are the responsibility of the customer. If these are refused upon delivery, the return shipping cost will be deducted from your refund.

8. Cancellations

Orders can be canceled anytime before dispatch. If dispatched, please refer to our refund policy.

9. Insurance

Our shipments are insured for loss and damage, per courier guidelines.

• 9.1 Damaged in Transit
  We will refund or replace damaged items once the courier’s investigation is complete.

• 9.2 Lost in Transit
  Refunds or replacements are processed after the courier confirms the parcel is lost.

10. Customer Service

For any inquiries, please contact us at info@moringawithbarry.com.